Just wanted to pass this along in case others have this issue in the future…
I recently purchased my GFC used (I think I’m the 3rd owner) and one of the bungee cord internal tent tie off’s had fallen off. It’s been annoying me that it had failed and I couldn’t use a bungee to help draw in the tent as it collapses.
Anyway, some emails to GFC support were fired off and they were quick to reply and eager to help fix at no cost if I could remove my tent and mail in to them. Unfortunately, they requested I pay for the “ship to” portion of the shipping cost. Would prob have cost me $50-75 in just postage due to the size/weight of the box. The cost and downtime were a bummer for me so I was looking for alternate solutions.
Luckily, I knew of Tom (https://www.instagram.com/vrnclrsewnstorage/) who used to work for GFC and who’s now living/working locally to me. He’s familiar with the issue and could fix this for me in <1 hr. At the time, Tom also repaired some smaller nuisance issue for me (replaced some damaged button snaps, re-sewed elastic on one set of my sheets that had broken, etc.).
This tie off anchor issue seems to be a known problem for GFC on the earlier tents. I’m told the fix at this point is similar to what you see here and to sew the anchors into the tent fabric directly.
Thank you GFC + Tom for the support and the fix!!
The initial problem:
Tom at work in West Oakland!
The fixes completed, quickly and easily. Truck is happy yet again