Build number for order

When do people typically get a build number and schedule for their build? I paid for my canopy about a month ago and haven’t received confirmation of either. The only email I’ve gotten so far from GFC was the confirmation of purchase and the order number. Is that typical?

I emailed GFC and asked about it, and the first thing they asked me is what my build number is, so I feel like maybe something went off the rails with my purchase.

Have you checked junk mail?

Yep I checked, that was my first thought too.

I got this email the same day I paid for mine.

Was it during the big sale? Wonder if some wires got crossed with all the people buying. I’d call them on Monday

Thanks, that was what I was wondering about.
I never got an email like that.