No follow through on what was said or an update on why what was said did not actually occur… typical GFC. I can’t imagine running a business like is being done.
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Just got shipping Notification for my Headliner (ordered on release day)
Same! I ordered on the first day available. Phew. Glad it will finally be headed my way.
A few weeks ago I was told all headliners by early Feb. Checking the leaderboard there are thousands of headliners before my order number. Shouldn’t my order number be when I ordered the camper in August?
It’s getting old having condensation dripping on our heads all night.
I am in the same boat. Camper was ordered in September, installed a month ago middle of January. I received an email about my “headliner order confirmation” about a week before the install date. There are thousands of headliners between the last shipped order and where my order would be but my order number isn’t even on the list…
I haven’t yet heard of anyone confirming that the headliner works for its intended purpose. I haven’t ordered yet because of my concern that it may fall off when it gets hot.
People have been doing a similar install with DIY marine carpets and other similar materials and reported very good results. Basically the condensation gets stuck in the many layers and weaves of the material.
It’s installed using heavy duty velcro with 3M backed adhesive it should have no problem staying in place when hot.
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Yeah, I contacted support and verified what I thought was happening. It didn’t make sense that I ordered in Sept and I’m about 35th from the bottom with thousands of orders ahead of me. They are prioritizing fulfillment in the order they were received, but new builds enter the queue at the time of install or shipping - months later.
IMO that’s backwards. I ordered a complete camper in Sept, paid for it to include all parts, and expect it to have all parts. If it doesn’t, people who ordered a complete product should be a priority because our product is incomplete.
We’ve already waited in line once for four months, why should we go to the back of the line again?
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As with everyone else I ordered headliner on launch day. Didn’t get shipped until this week just to find out I had to pay an extra $130 for import as I live in Canada. Was at HQ in September getting “water intrusion updates” (which didn’t fix jack and had to pay for), would have been nice to pick it up then.
Never would have ordered knowing all this. All in all a s**t show.
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When I still owned a GFC, that’s what I did. It’s also cheaper. Probs about $70 all in on supplies and then you just need a warmer afternoon and an extra hand. Also, all one piece for the whole roof.
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Flip side of that - those of us with V2s who ordered the upgrade kit should probably get our headliners first, since we ordered before you (early August). Pretty simple logic to fulfill orders in the order they come in, hence those of us who have been waiting forever getting ours first.
With that being said, I got a shipping notification for my headliner yesterday and it’ll be here tomorrow. Stoked to finally get it. Now I’m just waiting on the v2 pro tent upgrade and my v2 pro upgrade order is complete. Hopefully we’ll hear something from GFC about the tent upgrades soon. Support has been great again the past few months, answering questions and such.
That’s what I’m saying, it should be based on when it was ordered. They’re using an order date of January rather than September, when I actually ordered my camper.
Someone who ordered either way in August should get theirs before a Sept order.
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Has anyone actually received their headliner kits? Waiting to see the installed results.
I agree. I just had my camper installed Saturday that I ordered in August and they confirmed I would be added to the bottom of the list for fulfillment.
I ordered my V2 Pro in August and it was installed in January 2025. Mine came with Turbo Nap, bedding catch, and lighting kit but no headliner or drip rails. The Accessories Leaderboard shows that there are maybe 700 people in front of me for headliner kits and a couple dozen for drip rails. They’re also running behind on small accessories like T-nuts and track studs that I’ve ordered. My experience has been that phone calls work better than emails. I don’t have any suggestions except Patience, Politeness, Persistence.
Sounds like they need to staff up, maybe some gov workers could use a job lol
I think it goes well beyond just needing to increase staff. The headliner issue is just one symptom of a much larger issue. But yes, they definitely need to beef up their support staff because they’re drowning — which is not a good sign.
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I received mine yesterday. Actually thinking of reselling/not installing because I installed some additional accessories since I ordered it will conflict with (lights/overhead storage). This thread has an install picture now though
SF Bay Area, but kept all the packing with intention of being able to ship
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