What’s up with hinges breaking

@GFC_Taylor That design is expletive expletive awesome! Just another reason to express to the world that the GFC crew’s ingenuity and dedication to their current and future customers is without comparison.

One can never stop improving. :metal:t3: :us:

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Psyched! I am #800, still in Components Produced Notified, but I know when I pick mine up around the end of next month it’ll be bomb proof.

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Will this be backwards compatible with existing campers?

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Yeah! Take a look at the post I linked to.

Incredible news with this new hinge! Having replaced all 3 of mine already, I couldn’t be more anxious to get these new ones!!! @GFC_Taylor @Mike_GFCUSA

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@GFC_Taylor - What kind of lead time would you need for an appointment to have the hinges replaced in Belgrade? I’ll have to take some vacation time to do it, so I need some idea of how far out I’d need to schedule it.

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Hit our email so we can get you scheduled. We have repair slots set aside that are first come first serve. If you send it to support@gfcengineering.com attn: Taylor I’ll make sure we get a conversation around scheduling started today.

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Mine started splitting today, what’s the consensus on whether or not to drill a relief hole to stop the split?

Ironically I filled out the survey yesterday saying I didn’t need to get it fixed for 2-3 Months.

I don’t know if there’s a consensus on the effectiveness of drilling a relief hole.

I had a rear hinge partially fail, with nothing terribly alarming showing before it cracked badly. The bits that remained intact looked compromised, and I knew I wouldn’t be able to leave it closed, so I completed the removal process rather than risk it coming free on its own schedule.

Via email. I don’t think I did anything proactively you get on a list.

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I filled out the survey yesterday too. It did say your timeline is not set in stone. Email Taylor at GFC tolet him know and I’m sure he will move you up sooner.

My guess is that it was sent to early customers without hinge issues. It was a few questions about if you were planning to proactively upgrade, if you would be willing to drive to HQ to get them fixed, and how much notice you would need to drive for the upgrade.

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I received my email invitation to the survey on the afternoon of Friday, 8-28-2020, but I didn’t see it until now. Not much to it, just a few questions asking about how different options for the hinge upgrade process will work for you. I think they’re trying to gauge what kind of demand will be put on the shop and P.I.T. I know not everyone can do it, or will want to make the trip, but if you haven’t spent time in Montana, this is a great excuse. I’m sure Mike will be happy to not see you on the road, too. :slight_smile:

I like the use of a survey. It’s another sign that GFC is moving in the right direction, IMO. I think they have a good feel for what they need to know before moving forward with a project, and a well constructed survey will give them feedback in a more manageable form than emails and forum posts. I’d like to see more surveys about upgrades, accessories, and the like.

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@han What unit number are you? I didn’t get a survey request, but I am unit 659.

Mine is one of the first 100.

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I was number 101 here in SE Idaho and Big Mike just finished up installing the new Embassy Hinge as part of the PIT, in between rain showers. The new hinge is bomber. It took him around 3 hours and he was awesome. Can’t say enough about GFC, they definitely have our backs! :grinning:

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That is great news. Did you need any other work done or was it a straight hinge replacement? With the new hinge does the space frame still need grinding to flatten the surfaces?

It was just a straight hinge replacement and no grinding involved. Actually he didn’t have to remove the camper from the truck, but not sure this will be the case with other replacements as my old sealant was still holding up and when pressed down formed good seal.

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@pygmyowl detailed pics please…?

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